• Q  Can you mail me a catalogue?

    A  
    Sorry, we do not have a printed catalogue available, but we continually update our website and ensure we stock the most recent products. Follow the link to our site http://rocketsportstrucks.com.au/, or call us on (03) 9580 8155.
  • Q  Do you have a retail store?

    A  
    Yes, feel free to come in and visit our experienced team in Braeside.
  • Q  Do you ship to other countries?

    A  
    At this time we do not ship internationally.
  • Q  How long will it take to receive my order?

    A  
    Delivery time depends on your location. Ground transit varies from 1 to 6 business days. Faster shipping options are available for most items and can be selected at checkout. Shipping times are quoted in business days (Monday through Friday, not including holidays), and actual delivery time may vary depending on the availability of the item(s) you order. Some items may ship direct to you from the manufacturer or other warehouse locations throughout the USA. Delivery times on these items may vary.
  • Q  How much is shipping?

    A  
    You can obtain a shipping quote online. Simply add the item(s) to your cart and enter your ZIP code. You will be shown available shipping methods and costs. If you have any queries about this please contact us.
  • Q  If I order today, when will my items ship?

    A  
    We make every attempt to ship orders as soon as possible. Orders placed by 12:00pm EST, Monday through Friday for in stock items generally ship the same day. Orders placed after 12:00pm may ship the following business day.
  • Q  What is your return policy?

    A  
    If there is an error with your order, please report it promptly so that we may remedy the situation. If you would like to return an item, you must contact us before shipping it back. All shipping damage must be reported to the shipping carrier. Please see our Terms & Conditions for further details.
  • Q  What shipping options are available?

    A  
    We use a variety of shipping methods. This varies from the individual product size, weight and urgency. Please contact us for further details.
  • Q  Where are you located?

    A  
    Our offices and warehouse are located in Braeside, Victoria.
  • Q  How to contact us?

    A  
    Address: 2 Japaddy Street, Braeside 3195. VIC
    Email: sales@rocketsportstrucks.com.au
    Phone: (03) 9580 8155
    Fax: (03) 9587 7020